Good afternoon, Anton.
I want to express my gratitude and appreciation to you and Ruslan for a well-organized tour.
Here are some statements from our team:
- Love for sunny Uzbekistan and friendly Uzbeks is forever in my heart.
- The trip and the company are super. Organization for 5 points. And Ruslan worked 100%. Thank you this trip I will remember for a long time)))
- The trip was very atmospheric and unforgettable.
- Thank you all for a great vacation in a wonderful company! Special thanks to the organizers for a comfortable trip to a wonderful country! Everything was great!
- I took away from Uzbekistan an atmosphere of friendliness, hospitality and a desire to do everything for the guest so that he would leave satisfied, starting from Ruslan and ending with the help of local residents in the market. Thank you all for your great company, for your responsiveness and daily humor!
- Thank you for the pleasant minutes of communication and mutual assistance. Thank you for your sincerity, humor, understanding and help.
- Thank you all for the company and organization.
On my own behalf, I want to add that for me Uzbekistan - these are blue domes against the boundless blue sky and the bright sun - these are the realities of Samarkand, Bukhara, Tashkent and Khiva.
Thanks again !!!
Kamlyuk Elena Leonidovna
Dear Sir or Madam,
We are a travel agency from Slovenia and we had a small group visiting Uzbekistan in the begining of this August. We booked this trip with your agency via Eco Tours from Kyrgyzstan.
First I would like to thank you for organizing an amazing trip for our group. Our clients were really happy with the whole trip. And your guide was wonderful, knowledgeable with very good English.
Tel: +386 (0)41 429 429
Dobric 39, 3313 Polzela, Slovenia
These customers returnes some time ago and I asked for a feedback.
They told me the tour was great, thanks a lot for that! Also all the guides and drivers.
Explicitly they mentioned Eleanora in Samarkand. Also the fact that half way you called them for inquiry how tour went was mucch appreciated.
One comment/advise: horse-riding in Hayat according to program was not possible due to high temperatures. Instead they enjoyed a (great) hike. But it’s about managing the expectations, and (I don’t know) if as a rule it’s too hot for horse riding there in summer we better not offer it.
I've finally got around to contacting you re our trip 2-13 July,
I'm really pleased to say that we had a great time and the trip fully lived up to our expectations. I now have to sift through 2500+ photos and a lot of 4k video.
Everything seemed to go exactly as planned. The drivers were excellent, always punctual and the cars very good. We loved the long trips between centres and the Train was a nice change.
The guides were very knowledgeable and friendly. I'm sure that they took us to all the sights and and knew everything about them.
The hotels were pretty good except for The Grand Art - maybe don't use that in future. The shower in our room on our return stay was filthy and breakfast awful, we had to ask for Coffee, sugar, fruit juice, butter and even cutlery. The waiter was too busy talking to his friend and not serving the guests.
Once again thanks very much Anton and Roxana Tours for organising our trip. We will remember it for a very long time I'm sure. Certainly if we ever return to the area will be doing it with Roxana Tours.
Alan & Kathy (Morris)
Apologies for this late reply as I been busy since I came back. Anyway, the group really enjoyed the tour. The guide and driver for both countries were very helpful and that has made our trip enjoyable. The only comment we have is that we did not quite like the spa hotel in Kutasi as it is rather old and located quite a distant from the city area. Otherwise everything else is well. Thank you so much for arranging the trip for us.
We got back from the Belarus-Ukraine-Moldova trip on May 3. It was absolutely fabulous and we enjoyed every minute of it. As always, every detail was meticulously planned and executed to perfection.
Thank you very much for making all the arrangements and making the journey so incredibly enjoyable. It was fabulous.
In particular, I want to thank the guides Natalia (in Moldova), Mariana (in Kyiv) and Julia (in Belarus). All three get 10/10 for their professionalism, their knowledge of the country and its history, and in doing their jobs so wonderfully. It was a great pleasure to be with them over these days. In particular, I want to thank Natalia for sharing her passion for her job over the four days we were in Moldova. It was a privilege to know her. If I could give 11/10 as a score, she would get it.
The guide/driver Aleksander in Lviv was also exceptionally good. All the other drivers: Dmitry (in Belarus), Alex (in Moldova), and the driver who took us to Chernobyl, and from Chernivtsi to Chisinau were all extremely good, polite and courteous.
All in all, we enjoyed the trip immensely. Thanks again for making it possible.
We want to thank you and all the people who worked with us while we were in Uzbekistan-it was a memorable trip, and the arrangements which you made were excellent. We have been telling all our friends about Uzbekistan and Roxana Tours, and hope that some of them will eventually visit Uzbekistan. Many thanks, and particularly for the excellent service. We very much enjoyed spending time in such a beautiful country - Uzbekistan.
Fenwick Riley and Olga Linares
Here I am back home safe and after a good trip.
I'd like to thank you for the great organization of my holidays in your beautiful country, many thanks for all services rendered in such a professional way: tourism needs business professionals as you are.
AMADEUS, Milan, Italy
Our company “ Meridian Travel Club” – Almaty- Kazakhstan has been already working for 2 years with the staff of Roxana Tour company which is situated in Uzbekistan on the most popular itinerary ( tour of “5 stans”). This itinerary includes visit to the most beautiful and historical cities of Uzbekistan.
Roxana Tour- young company with young staff, but this is the case when young DOES NOT mean not professional. The high professionalism and responsibility for following all the parts of the itinerary made us a decision for choosing Roxana Tour as our partner in Uzbekistan.
For 2 years of partnership Roxana Tour stuff showed that they can handle with every unexpected situations and can solve any unpredictable problems very quickly. To foresee everything in the tour- this is one of index of professionalism, to solve all the problems- this is the second part that shows level of skills of the staff.
Roxana Tour staff has both of this
Our company (“Meridian Travel Club” from Almaty- Kazakhstan) is looking forward for future mutual cooperation with Roxana Tour company.
Roxana Tour Staff thank you for your perfect work.
Managing Director of “Meridian Travel Club”- Almaty- Kazakhstan.
Jakarta, July 19th 2007
Warmest greetings from Jakarta, Indonesia!
Me and my group visited Uzbekistan and also other 4 more “stans” in Central Asia: Kazakhstan, Kyrgyzstan, Tajikistan and Turkmenistan. Among all these countries, I can say that Uzbekistan is the best in term of tourism attractions, infrastructure, hotel accommodation, foods, local guides, coach, etc.
With the help of your professional, responsible and helpful team, Roxana Tour provided my clients with extra attention by spending more of their time choosing the best hotels, the best restaurants, the best local guides,, the best coach; which all these are the main important items for my clients which wants all the most of the luxury Uzbekistan can offer them. Thank you to Roxana Tour that chose only the best for me and my group.
All my clients came back to Indonesia with fond memories of Uzbekistan and Central Asia in general.
I have no hesitation on recommending Roxana Tour to my fellow travel partner or to anybody who is willing to visit this beautiful country and region.
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