We would like to thank you - with some delay :-) - for the good planning / organization of our trip to Uzbekistan last summer!
We thought it was a beautiful country, very friendly people, very good local guides and everything went smoothly in terms of organization!
As the only point of improvement we might not recommend the folklore show in Bukhara for 'young' people our age ...
For the rest a super trip! Good luck with all your future trips & thanks again!
Helena, Saskia and Louise
Since Monday evening we are back from a beautiful and successful journey through Uzbekistan. Everything was well organized and we could count on the very good service from our driver Ismaël. He did his job very faithfully and with a lot of dedication. The guides on site were all on time.
What also struck us was the cleanliness in the hotels; we expected that much less. The location of the hotels in the cities was very good; always within walking distance of the places where it could be done.
With our e-visa we quickly entered the country and now that the "green channel" and "red channel" systems are used, passing through customs in Tashkent is no problem; no more "declarationforms" had to be filled in, as one reads here and there on sites of travel organizations. Only the “passport registration” in the hotels seems to hold on - the forms of this were checked briefly, albeit fleetingly, when they left the country. In short; customs at the airport in Brussels have made their punctuality actions much more difficult than their colleagues in Tashkent in recent weeks.
Only the temperature sometimes failed; it turned out to be exceptionally fresh for the time of the year and we could already take pictures in the snow. When we arrived in Termiz it was 21 ° C, the day after there was barely 8 ° C ...
In the mountains around Charvak it was also on the very fresh side earlier and there was plenty of snow - it had fallen from the sky with buckets the day it rained in Termiz at 8 ° C and pipe stalks.
Perhaps 1 consideration: the ride all the way to Fergana might not have been better; possibility to spend the night in Qocon, which is a bit less far away and where apparently there is something more to do than in Fergana?
What we also noticed is that the ATMs are still not really distributed and that most only work with Visa and let this be the brand of credit card that Belgian banks no longer use and run down. With maestro you can go to most (large) supermarkets.
Fortunately, we had enough cash (dollars and euros) that could be exchanged quickly in the bank. Going out with credit card and debit card only seems to be a bad idea for the time being.
With best regards,
Kris and Anje Vandamme-Dhondt
Thank you for making our trip to Uzbekistan a memorable one. We enjoyed every moment and liked our driver and all guides. I will definitely recommend your services. Let’s hope more people from Egypt would venture to visit your beautiful country in future.
All best wishes to you and your lovely people
It was a plasure traveling with yor company. As well you are a high level tour profecion. You furfill all our requirments as soon as posible
My wife Val and I have been back home here in California for a few weeks now. I wanted to let you know that we had a wonderful time in Uzbekistan. Ismail is a great driver/guide! I know that he is a driver, but he does the work of a guide too! He was very patient with us and took us to all of the places we wanted to go, always waiting patiently for us. He even showed us places of interest along the way that we did not know about. You were very nice in welcoming us to Tashkent and Ismail helped make our short trip to Uzbekistan a wonderful experience. We hope to return to Uzbekistan for a longer visit some day. Thank you and please thank Ismail for us. We will recommend Roxana Tour, you, and Ismail to anyone who is thinking of visiting Uzbekistan.
Thank you again,
James and Val
We want to thank you and the people at Roxanna Tours very much for this wonderful trip. Uzbekistan has pleasantly surprised us. Rich culture, variety of landscapes, friendly people, good food ... The organization was excellent and went smoothly. We had a great driver who could handle the holes and bumps in the asphalt perfectly, was always ready and spoke to us in Spanish. The guides in the cities each had their style and great knowledge. Anton solved a sudden emerging problem well. The hotels were well located and offered good quality. We still enjoy this intense travel experience.
The Vanderbeek-Frans family
We have arrived home from our trip. We want to thank you for organising such a great trip for us, we had a wonderful time at the Stans! All of the guides were very knowledgeable and have good English. We would especially like to thank our driver at Samarkand/Bukhara/Khiva who has taken great care of us and we had a lot of fun travelling with him. We would also like to make a special mention of our guide in Kyrgyzstan, Tatiana, who was wonderful. Please also forward my email to Ak-sai travel. All of the other guides and drivers were also very good. Finally, I would like to thank you for putting up with all my questions and planning for the past 8 months. It has all come together perfectly and we would highly recommend Roxana Tour to our family and friends. They all want to visit now having seen our photos! We hope to have the opportunity to return to the Stans soon.
I apologize for not immediately responding, I almost immediately had another business trip and more preparations for it. I, too, was very pleased to work with you and I would like to thank you for the very prompt assistance and, generally, the brilliant organization. I think we will still come to Uzbekistan and I will, of course, turn to you for logistics issues and not only.
We loved Uzbekistan and our guides and hotels were very good. Thanks for a good trip. We are telling everyone that Uzbekistan was at the top of our list of favorite countries to visit!
Almost 2 days home again. We want to thank you for the well organized tour of Uzbekistan from 7 -21 mai. We are satisfied with the way in which transport is regulated ,the use of guides and drivers. The accommodation was excellent to moderate. I have written about this and more in a mail to Ardjan. We want to thank you for the smooth communication and will certainly recommend you to our friends.
Jan Visscher and Erica Melgert
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